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general questions.
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i am currently looking for job opportunities, how can i apply for a job?
Please visit our Job Listings to apply for our current job openings. The consultant in charge of your specialisation will be in touch within 72 business hours if you are shortlisted for a role. We encourage you to regularly check our job listings page and apply to any new job openings that match your interests and experience.
Alternatively, you may register at MyRandstad and submit your resume to be considered for future job opportunities. -
can i apply for a job in Hong Kong SAR as a foreigner?
Yes, foreigners can apply for jobs in Hong Kong SAR. However, foreign job seekers will need to meet certain requirements and obtain the necessary work permits and visas to work in Hong Kong SAR. The specific requirements will depend on factors such as the applicant's education background, technical qualifications or professional experience.
It's also worth noting that foreign job seekers need to secure a confirmed offer of employment with a decent remuneration package that is broadly commensurate with the prevailing market level for professionals in Hong Kong SAR, and is employed in a job relevant to his academic qualifications or work experience that cannot be readily taken up by the local workforce. For more information about work visa and eligibility, visit the Immigration Department. -
i am a foreign student, can i apply for a full-time job?
Randstad provides specialised professional recruitment services in Hong Kong SAR, which means that only graduates can apply for jobs with us.
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i am a student looking for an internship. can i apply for an intern job at Randstad?
Thank you for your interest! We often partner with universities for internship programmes.
If you'd like to partner with us for internship programmes for your students, please reach out to us.
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i have no work experience, can i get hired through Randstad?
While work experience is an important factor that employers consider when evaluating job candidates, it's not the only factor. Employers also look for other qualities and skills, such as education, certifications, relevant coursework, volunteer experience and extracurricular activities. If you are a career switcher, your transferable skills will also be taken into consideration during our talent assessment.
The specific job requirements for each position vary depending on the industry and our client's hiring needs.
To view our current job openings, please visit our latest Job Listings and apply for any positions that match your qualifications. If you're a good fit for the role, one of our specialised consultants will contact you within 72 business hours to discuss your application further. -
what industry and specialisms do you recruit talent for?
We have recruiters who specialise in business support and administration roles, information technology, accounting, banking & financial services roles, construction, property & engineering, pharmaceutical and life sciences, retail, luxury goods, to name a few. We are also always expanding into new areas of specialisations that are in line with economic and labour market changes.
Please visit our key Areas of Expertise for specialised careers and to learn more about the industry specialisms we recruit for. -
is there a minimum age to work in Hong Kong SAR?
Yes, there is a minimum age requirement for job applicants in Hong Kong SAR. The law prohibits the employment of children under 13 years.
According to the Employment Ordinance, the minimum legal age for employment in Hong Kong SAR is 13 years old. However, there are certain restrictions for individuals under the age of 15, such as limitations on the number of hours and days they can work, the period of employment and the types of work they can perform.
For individuals aged 15 to 17, restrictions are only applicable when they are employed in industrial settings. Employers are required to adhere to these regulations and ensure that they do not hire individuals below the minimum age requirement or violate any of the restrictions in place to protect young workers. Visit the Labour Department to learn more about this. -
i’d like to speak to someone before applying. who i can contact with?
We are happy to connect with you before you apply for a job. To ensure that we can get in touch with you, we kindly request that you first register as a job seeker on our website. This will allow us to access your contact details and most up-to-date resume.
To register, you will need to create a MyRandstad account. Once your registration is complete, a member of our team will contact you to discuss any questions or concerns that you may have. We look forward to connecting with you soon. -
how can i register as a candidate?
To register yourself as a candidate, please create your MyRandstad account and submit your most recent resume. You will then be able to apply to any jobs that you are interested in on our website.
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do i have to pay any fee to Randstad to help me find a job?
At Randstad, we will never ask job seekers for any form of remuneration for our services. We prioritise the safety of our job seekers and transparency of our recruitment process.
Our recruiters are committed to helping you find suitable job opportunities, and we will never ask you to transfer any money to us for recruitment or onboarding fees.
We advise you to be cautious of potential scams in your job search. To protect yourself from job scams, we encourage you read 'How to Avoid and Report Job Scams in Hong Kong' to learn more about how to stay safe in your job search. -
what is your job application process?
Every job application process is unique, depending on factors such as urgency, specialisation, and more! You can use the information below as a guide to how a typical job application process with Randstad works:
1. Apply with Randstad. Create your MyRandstad account to register a talent profile and submit your application to start.2. We’ll contact you. If you’re suitable for a role, our consultant will contact you to discuss your application and career goals.
3. Getting you registered - If you’ve never worked with us before, we’ll request some basic additional information to confirm your eligibility to work in Hong Kong SAR.
4. Compliance check - We'll verify the information by conducting thorough and detailed compliance checks.
5. Reference and background check - We'll contact the references that you've provided us with to ensure that you’re a good fit for the role and company.
6. Finding the perfect job for you - Our specialist recruiters will either arrange a job interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll recommend alternative options to you.
7. Interview and negotiation - Our recruiters will share tips and insights to help you prepare for your job interview and they will also negotiate the offer on your behalf and in alignment with your expectations.
8. Start your new job - Our consultants will ensure that you're fully prepared for your first day.
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i have completed my job application. what shall i do next?
If you're shortlisted for the job that you've applied to, our recruitment consultants will contact you within 72 hours to discuss your application and career goals.
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how long will it be before someone contacts me?
The length of the waiting period can vary depending on factors such as the recruitment process and the volume of applications received. If you haven't heard back from our consultants within five business days, please feel free to follow up with us via email or phone.
In the meantime, we encourage you to explore our Job Listings page for current openings that match your qualifications. If there are no current vacancies that match your skills and experience, you can still submit your resume to be considered for future opportunities. We maintain an active database of qualified candidates and will reach out to you if a suitable position becomes available. -
can i have the contact number of the consultant who is in charge of a particular job post?
We are not able to provide contact details if they are not already available in the job posting.
If you're interested in applying for the job through Randstad, we encourage you to submit your application directly on our Job Listings page. -
do you use an automated software to process CVs?
At Randstad, we use variations of different software support to help make our assessment and communication process more efficient. We are committed to ensure the privacy of our users and have based this Privacy Statement on applicable privacy laws as well as our existing obligations of confidentiality. Please visit our Privacy Page for the most updated information.
We are always improving our processes to make sure that we are always delivering the best talent experience and we welcome our users to share their feedback with us through our Contact Us page. -
i received a rejection email very soon after i applied for the role - did you even look at my CV?
Every job application we receive is reviewed by a recruitment consultant, who is trained to assess each application against the specifications provided by our client to determine whether you are a good fit for the role.
In some cases, particularly for urgent positions, our recruitment consultants receive email notifications as soon as an application is submitted, which allows them to quickly evaluate the candidate's qualifications and move forward with the recruitment process. -
i have the relevant experience and skills for the role, why wasn't i selected for the position?
The hiring process considers several factors, including relevant experience, qualifications, skills, cultural fit, and performance during the interview. Even if a candidate has relevant experience, other candidates may have a more suitable combination of skills and qualifications for the role, making the competition for the job high.
You may contact our recruiters for feedback on your application to help improve your job search process. We encourage you to continue applying for positions that match your qualifications. -
can i submit an expression of interest for a position that i do not see on the job listing page?
Yes, we encourage all job seekers to let us know the type of roles that you are looking for next. You can do this by submitting your updated resume through MyRandstad or by contacting one of our recruitment consultants directly.
Please note that we may not always have suitable positions available immediately, but we will keep your details and reach out to you once a suitable opportunity arises. -
can i get an alert when you post new jobs?
Yes, you can opt-in to receive an alert from us when new jobs are posted on our website. Simply share your e-mail address at the bottom of our job search portal to receive job alerts from us.
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how to go to your office?
Randstad Hong Kong is located at 33/F, Sino Plaza, 255-257 Gloucester Rd, Causeway Bay, Hong Kong SAR. The nearest MTR station is Causeway Bay MTR Exit C.
Please note that we do not accept walk-ins. -
i have been invited for a first interview. what does this mean?
Congratulations, it means that you are shortlisted for the role. Job interviews are a common process to help employers assess and determine whether you are suitable for the role and company. You should also prepare yourself for multiple job interviews with the same potential employer to meet with different people within the organisation who will assess your expertise, skills, qualifications and personality-match.
Head over to our Career Advice page for articles on how to prepare for a job interview! -
i have other concerns. who should i get in touch?
If you are facing any issues or have concerns that are not addressed on this page, please use our Live Chat feature to reach out to us. Click on the speech bubble icon located at the bottom right-hand corner of our Homepage to initiate the live chat feature and speak with our Customer Experience Officer to resolve your issues.
technical questions.
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how do i access my jobseeker account on Randstad?
You can access your account by login in to your MyRandstad account. Please make sure that you're already verified your email address with Randstad.
If you don't have an account with us, please create your MyRandstad account and submit your latest CV. -
i’d like to amend my job application. how can i do this?
If you would like to amend your job application, you must first upload your latest CV on your MyRandstad account before you re-apply for the job.
Our consultants will receive your latest CV when they process your job application. -
i would like to update my resume, how do i do that?
You may update your resume or profile by logging in to your MyRandstad account.
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i’m having some problems submitting documents. can you help?
We are sorry that you are facing technical difficulties on our website. Please get in touch with us through our chat box by clicking on the speech bubble icon located at the bottom right-hand corner of our Homepage to initiate the live chat feature to speak to our Customer Experience Officer.
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i have forgotten the password to my Randstad account, what do i do?
To reset your password, go to MyRandstad and provide us the email address that you've used to register with us then click 'forgot password'.
You will receive an email with the instruction on how you can reset your password.
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what are the requirements for a password?
To have a strong password, your password need to include uppercase characters (ABC), lowercase characters (abc), numeric characters (1234) and symbols (^%$@").
Your password must be between 8 and 16 characters long.
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how can i permanently remove my personal data at Randstad?
To remove your data from our systems, please contact the respective Data Privacy Officer of your local Randstad office.
Their details and more information can be found on the Privacy Statement page.
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i found a security vulnerability on Randstad web application and i would like to report the vulnerability. whom should i reach out for this?
Randstad welcomes responsible disclosure of any vulnerabilities. Please use the designated Randstad Bug Bounty platform to alert us of the issue that you are facing.
common questions employers ask.
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how does your recruitment process work?
At Randstad, we practise a 6-step engagement process that can be customised based on your talent recruitment and HR consultation requirements.
1. engagement & implementation - We align on expectations and the rules of engagement with all our clients, including how and when performance feedback is being shared.
2. intake - We review the technical skills requirements, as well as the type of talent that you're looking for in terms of personality, skills and expertise. At this point of time, we will also agree on a feedback timeline based on labour supply and demand.
3. source - We will deploy resources to source for the talent, which would include our regional database, referrals, job boards and digital channels like our website and social media.
4. screen & submit - Once we receive the job applications, we will review and conduct interviews to assess their skills, competencies and motivation for change.
5. talent match - If necessary, we will conduct additional assessments such as reference checks and psychometric tests. We will also represent you in the negotiation and offer process.
6. post placement - We will continue to be in contact within the guarantee period to evaluate our service and talent delivery. Clients will also receive a Net Promoter Score survey to submit their feedback on our services directly.
Please connect with us directly to learn more about our customisable solutions and let us help you with your talent recruitment needs. -
what is your recruitment agency fee structure?
We provide specialised and customised permanent and contracting talent recruitment in Hong Kong SAR. The agency fee would depend on your hiring expectations and our service offerings, please reach out to us to request for a quote.
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what kind of recruitment services do you offer?
Our recruitment services includes specialised permanent and contracting recruitment, executive search, end-to-end contracting services including parkover / payrolling and timesheets, Employer Brand and HR consulting as well as total talent workforce management. Our Randstad Enterprise teams also support Recruitment Process Outsourcing, Managed Services Programmes, Coaching and Redeployment.
Find out more about our talent and HR solutions to drive your workforce success. -
who should i speak to regards to IT recruitment
As the largest IT recruitment consulting team in Hong Kong SAR, we specialise in providing comprehensive hiring solutions to build your workforce. Please let us know of your IT hiring requirements and our team will connect to assist you promptly.
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who should i speak to regards to HR recruitment
Our HR recruitment team specialises in filling junior to senior level positions, including both generalist and specialist positions. Please let us know of your hiring requirements and our team will connect with you to assist you promptly.
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which industries do you specialise in for recruitment services and what types of roles do you typically recruit for?
When it comes to finding top skilled talent in Hong Kong SAR, Randstad has a proven track record in these key industries:
- accounting and finance
- banking & financial services
- business support
- construction & property
- engineering
- human resources
- insurance
- information technology
- life sciences
- legal
- retail
- sales, marketing & communications
- supply chain & procurement
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is there any fees associated with using your talent solution services?
Getting your hiring decisions and recruitment strategies right from the start will elevate your organisation to new levels of success, but getting it wrong can expose you to all sorts of risks. Teaming up with an experienced recruitment company like Randstad can help ensure recruitment compliance, drive flexible recruitment, gives you time to focus on your core business and advance your employer brand reputation.
Learn more about the benefits of partnering with a recruitment agency like Randstad, click here. This will provide you with detailed information about how they can add value to your organisation, streamline your hiring process, and contribute to your overall success. -
how soon can i get suitable candidate profiles for my job vacancy?
The timeline for talent search may vary depending on the seniority and specialisation of your hiring requirements. After thoroughly understanding your talent requirements and receiving a signed service agreement, our specialise recruitment team will promptly start the process of sourcing and screening for qualified talent profiles for you.
Speak with us to learn more about our HR services and how we can cater to your hiring and talent management needs. -
what are the benefits and advantages of hiring temporary staff, and how can they help my organisation?
Contract talent provides new perspective and fresh ideas to your business with minimal overheads and risk. Hiring a contracting talent can provide several benefits to your organisation, including:
1. Flexibility - Hiring temporary staff allows your company to adapt to changing business needs without long-term commitment.
2. Cost-effective - Contract workers can help you save costs associated with recruiting, training and retaining full-time employees.
3. Access to specialised skills - Temporary talent can provide your organisation with access to specialised skills and experience that may be difficult to find in the permanent job market.
4. Reduce workload of existing staff - Hiring contract talent can help reduce the workload of your existing employees and prevent burnout, which can lead to higher productivity, better quality of work and lower turnover rates.
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how do i pay my temporary employees?
At Randstad, we provide a dedicated and end-to-end payroll service which ensures timely and accurate payment for your contracted staff that is fully customisable based on your business needs.
For any queries regarding our workflows and management of your contracted employees, please contact your recruitment consultant or send us an email via the Contact Us page. -
what if i am not satisfied with the candidate recommended by Randstad?
We understand that not every candidate recommended is the perfect fit for your organisation. Our Randstad service agreement cover for similar situations, which may include either a guarantee period for a candidate replacement or a refund via credit notes.
If you have any questions about the service agreement, please contact your recruitment consultant for clarification.
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will there be a guarantee period for candidates successfully hired through Randstad?
Our Randstad service agreement includes a guarantee term for all our permanent placements. However, there are some exceptions to our replacement and refund policy based on the service agreement.
If you have any questions about the service agreement, please contact your recruitment consultant for clarification.
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who should i contact to verify the employment history of a previous Randstad employee?
Yes, you can contact us to verify the employment history of our current or previous employee.
Please send your request to us via our our Contact Us page and a representative from our human resources department will get back to you. -
who can i contact with payroll questions?
If you are already a working partner with Randstad, please reach out to your dedicated Randstad recruitment consultant directly.
If you would like to find out more about our payrolling processes and services to support your business, please connect with us on your requirements via our Contact Us page. -
does your talent solutions include remote / off-site staffing services?
We currently do not offer talent services to find and place workers in jobs where the country of the host company is not the same as the talent's place of residence due to cross-border administrative and tax reasons. However, as a global talent company, we are able to facilitate the relocation of foreign talent depending on the assessment of their work expertise, skills and experience.
If you have any hiring requirements, please reach out to us, and we'll source the best talent that fits your organisation's needs. -
can you help me transition my on-site employees to remote work?
We currently do not provide workforce management services to make and implement changes in your HR policies in Hong Kong SAR.
However, Randstad Enterprise offers several guides and frameworks to help companies navigate transformation in an evolving world of work as well as work-life coaching to help employees assimilate to new changes at work and in their careers. Visit Randstad Enterprise's website for support and services. -
i still need to hire on-site talent. can you help me?
Certainly. At Randstad Hong Kong, we provide permanent and contracting talent recruitment services based on your hiring requirements.
Please connect with us and let us know about your hiring recruitments, and we'll source the best talent that fits your organisation's needs.
media and industry related enquiries.
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i am a journalist / reporter from XXX. i would like to interview someone from your company for an article - who can i speak to?
If you have any media-related inquiries, please reach out to us through our Contact Us page and leave your contact details, including your name, email and media outlet.
Our Corporate Communications team will get in touch with you within 24 hours.
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do you engage in a recruitment services partnerships?
Thank you for considering a partnership with us. However, we do not collaborate with other talent recruitment firms at this moment.
We appreciate your interest and will keep your information on file should our partnership opportunities change in the future.
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do you engage in any event sponsorships?
Thank you for considering a partnership with us. We evaluate every sponsorship opportunity on a case-by-case basis.
Please reach out to us through our Contact Us page and leave your contact details, including your name, email and company. A representative from our Marketing team will reach out to you if they would like to learn more information or proceed with the sponsorship.
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do you participate in any event partnerships or collaborations?
Thank you for considering a partnership with us. We evaluate every speaking opportunity and partnership on a case-by-case basis.
Please reach out to us through our Contact Us page and leave your contact details, including your name, email and company. A representative from our Marketing team will reach out to you if they would like to learn more information or proceed with the sponsorship.
FAQs on fake jobs.
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i received a job offer from another agency/employer, can you help verify the authenticity of their offer letter?
We regret to inform you that we are unable to assist to assist you in this request. To ensure the authenticity of the offer letter you received, we recommend verifying it with the recruitment agency or employer directly.
We encourage you to visit our Job Scam page to determine if you have been targeted by a potential job scam. If you suspect that the job offer is not authentic, we recommend that you take necessary precautions to protect yourself. -
i received a message with a job offer from a Randstad recruiter. is this job offer legit?
Randstad is aware of job scams from Telegram, Whatsapp or Facebook Messenger involving individuals and/or organisations impersonating Randstad employees to scam people.
Our consultants do not use messaging platforms to reach out to job seekers as their first point of contact. To protect yourself, please do not engage with the scammers on these platforms and change your privacy settings on Telegram to only receive messages from people in your contacts. We also recommend that you make a report of the scams to https://www.adcc.gov.hk/en-hk/report.html to raise more awareness about job scams.
If you have any questions or want to learn more about scams and fake job offers, please visit our Job Scam Page. -
how do i file a complaint against a fake job?
If you come across a fake job advertisement or have been a victim of a job scam, it is important to file an official police report with the local police immediately. Providing the police with all the relevant information, such as the sender's contact information, a copy of the fake job advertisement, chat history and any transaction history can help raise awareness and protect others from falling victim to scams.
Randstad does not condone any illegal activities and advises individuals to call their respective offices to verify suspicious job postings. Find out more about Job Scams and avoid being a victim. -
who do i contact with for possible randstad fake job ad?
If you have come across a suspicious job posting or suspect that a job ad from Randstad may be fake, you can report and email us at report@randstad.com.sg with photo attachment to verify the job posting.
If you have already been contacted by someone regarding a fake job offer, it is important to report the incident to the local police immediately. You can provide them with all relevant information you have, including the sender's contact details, copies of the fake job advertisement, chat history, and any transaction history. This will help to raise awareness of job scams and protect others from becoming victims.
It's important to be cautious on fake jobs and do your research before applying to any job to avoid falling victim to job scams.
need more help? contact us if your queries are not in this FAQ list.
what’s new about randstad.
see all news and press releases-
28 March 2023
randstad promotes natellie sun to managing director of greater china.
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17 March 2023
randstad hong kong wins recruitment firm of the year - premier (platinum) at jobsDB’s the hong kong HR awards 2022-2023.
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07 March 2023
randstad greater china wins outstanding HR services company at DHR EXPO 2022.
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01 February 2023
randstad hong kong wins all-rounded recruitment agency.
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05 October 2022
randstad hong kong promotes rouella landicho and tommy wong.
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05 October 2022
benjamin elms named managing director at randstad hong kong.