about the company.
Our client is a reputable fine dining restaurant that serves Western fusion cuisines. To cope with the business needs, they are currently looking for an experienced Assistant Reception Manager to join and further elevate the customers' dining experience.
about the team.Reporting to the Restaurant Manager, you will work very closely with the floor team to ensure excellent customer service. You are passionate about hospitality, F&B and delivering first class service to customers.
... about the job.
Guest Relations: Greet guests, address inquiries, and resolve complaints promptly to enhance customer satisfaction and loyalty.
Menu Knowledge: Maintain thorough knowledge of the menu, including food and beverage offerings, to assist guests effectively and make recommendations.
Inventory Management: Oversee inventory control, including ordering supplies and conducting regular stock checks to minimize waste and ensure availability.
Event Coordination: Help plan and coordinate special events, private parties, and catering services to enhance the restaurant's offerings.
Collaboration with Management: Work closely with the Restaurant Manager and other departments to implement policies, procedures, and improvements to enhance operational efficiency.
skills & experiences required.
- Fluent in Mandarin and English is a MUST
- 3+ years of experience in the fine dining, private clubs and/or hotel sector as a receptionist
- Candidates with less experience will be considered as a Senior Receptionist
- Knowledge of Sevenroom booking system is a MUST
- Detail minded, passionate, ability to work independently with strong problem solving skills
Interested parties, please apply directly with your most updated resume, including your latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.