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25 jobs found for Customer service in Hong Kong

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    • permanent
    • HK$25,000 - HK$29,000 per month, attractive fringe benefits
    Company and Team Background Our honorable client is currently recruiting an energetic and resilient individual to join their team as a Customer Service Advisor in their call center. The incumbent will be responsible for handling customers’ inquiries and complaints, delivering the utmost professionalism so as to ensure their overall satisfaction. The ideal candidate should possess excellent communication skills, a strong customer service mindset, and the ab
    Company and Team Background Our honorable client is currently recruiting an energetic and resilient individual to join their team as a Customer Service Advisor in their call center. The incumbent will be responsible for handling customers’ inquiries and complaints, delivering the utmost professionalism so as to ensure their overall satisfaction. The ideal candidate should possess excellent communication skills, a strong customer service mindset, and the ab
    • permanent
    • HK$20,000 - HK$28,000 per month, attractive bonus package
    about the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service (Japanese N1) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture, Work from homeabout the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal
    about the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service (Japanese N1) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture, Work from homeabout the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal
    • permanent
    • HK$20,000 - HK$29,000 per month, attractive fringe benefits
    Role Background As a Regional Customer Service Officer, you will be responsible for handling customers’ inquiries and complaints, along with outbound calls/emails responding to clients and giving useful solutions. The ideal candidate should possess excellent communication skills, a strong customer service mindset, and the ability to thrive in a fast-paced environment.Job Descriptions: Handle inbound calls/emails professionally and efficiently regarding sta
    Role Background As a Regional Customer Service Officer, you will be responsible for handling customers’ inquiries and complaints, along with outbound calls/emails responding to clients and giving useful solutions. The ideal candidate should possess excellent communication skills, a strong customer service mindset, and the ability to thrive in a fast-paced environment.Job Descriptions: Handle inbound calls/emails professionally and efficiently regarding sta
    • permanent
    about the company.Our client is a freight forwarding company with a great reputation around the globe. With HK being their APAC regional hub, they hope to expand their footprints to more regions in 2024. Currently they are hiring a Customer Service Manager in the team. Candidates with leadership experience is a must.about the job.As a Customer Service Manager, you will -Respond to customer inquiries promptly and accurately-Escalate and resolve customer iss
    about the company.Our client is a freight forwarding company with a great reputation around the globe. With HK being their APAC regional hub, they hope to expand their footprints to more regions in 2024. Currently they are hiring a Customer Service Manager in the team. Candidates with leadership experience is a must.about the job.As a Customer Service Manager, you will -Respond to customer inquiries promptly and accurately-Escalate and resolve customer iss
    • permanent
    • HK$22,000 - HK$28,000 per month, attractive fringe benefits
    Key Responsibilities:Manage general insurance inbound customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care services Provide after-sales service to customers including policy endorsement and c
    Key Responsibilities:Manage general insurance inbound customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care services Provide after-sales service to customers including policy endorsement and c
    • permanent
    • HK$22,000 - HK$26,000 per year, transportation allowance, friendly culture
    about the company.This is an exceptional opportunity to join one of the world’s largest prestige companies, dedicated to providing tailored customer experiences and enhancing member loyalty. As we expand, we are looking for cheerful and energetic candidates to join our team, reporting directly to the Director.about the team.You are working in the team responsible for providing the unique experience to the exclusive VIP members. about the job.Serve first-ti
    about the company.This is an exceptional opportunity to join one of the world’s largest prestige companies, dedicated to providing tailored customer experiences and enhancing member loyalty. As we expand, we are looking for cheerful and energetic candidates to join our team, reporting directly to the Director.about the team.You are working in the team responsible for providing the unique experience to the exclusive VIP members. about the job.Serve first-ti
    • permanent
    • HK$17,000 - HK$21,000 per year, meal allowance, company shuttle
    about the company.Our client is a leading company in Hong Kong and Macau, renowned for its long-standing partnership with those prestige automotive brands as the exclusive retailer (such as Benz) for passenger and commercial vehicles. To cope with their customer service team expansion, we are looking for candidates with passion in automotive industry to join the big family.about the team.You are working in the customer service team and handling face to fac
    about the company.Our client is a leading company in Hong Kong and Macau, renowned for its long-standing partnership with those prestige automotive brands as the exclusive retailer (such as Benz) for passenger and commercial vehicles. To cope with their customer service team expansion, we are looking for candidates with passion in automotive industry to join the big family.about the team.You are working in the customer service team and handling face to fac
    • contract
    • HK$25,000 - HK$27,000 per month
    about the company.Our client is seeking a versatile and proactive Administrative Assistant to join our team. This role involves a mix of administrative tasks, personal assistant duties, and customer service responsibilities, making it ideal for someone who thrives in a dynamic environment.about the job.Perform general administrative tasks, including filing, data entry, and document preparation.Provide personal assistant support to executives or team member
    about the company.Our client is seeking a versatile and proactive Administrative Assistant to join our team. This role involves a mix of administrative tasks, personal assistant duties, and customer service responsibilities, making it ideal for someone who thrives in a dynamic environment.about the job.Perform general administrative tasks, including filing, data entry, and document preparation.Provide personal assistant support to executives or team member
    • permanent
    • HK$20,000 - HK$28,000 per month, attractive bonus package
    about the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service (Japanese N1) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture, Work from homeabout the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal
    about the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service (Japanese N1) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture, Work from homeabout the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal
    • permanent
    • HK$30,000 - HK$35,000 per month
    about the company.Our client is one of the world's largest and most prestigious banks, renowned for its comprehensive financial services and innovative solutions. To cope with its business needs, they are currently looking for a Canteen Manager/Restaurant Manager to manage its staff canteen.我們的客戶是全球最大的銀行之一,以其全面的金融服務和創新的解決方案而聞名。為了滿足業務需求,他們目前正在尋找一位餐廳經理/食堂經理 來管理其員工食堂。about the team.Reporting to the Admin Department Head, you will be manage a team of front-of-
    about the company.Our client is one of the world's largest and most prestigious banks, renowned for its comprehensive financial services and innovative solutions. To cope with its business needs, they are currently looking for a Canteen Manager/Restaurant Manager to manage its staff canteen.我們的客戶是全球最大的銀行之一,以其全面的金融服務和創新的解決方案而聞名。為了滿足業務需求,他們目前正在尋找一位餐廳經理/食堂經理 來管理其員工食堂。about the team.Reporting to the Admin Department Head, you will be manage a team of front-of-
    • permanent
    • HK$21,000 - HK$25,000 per year, attractive package, competitive
    about the company.Our client is a paragon of gastronomic excellence, presiding over one of the most expansive and diversified catering operations in the city. This distinguished department, imbued with a rich heritage and an unwavering commitment to culinary artistry, is entrusted with the distinguished responsibility of providing Members and their guests an unparalleled dining and recreational experience across three remarkable Clubhouse establishments.ab
    about the company.Our client is a paragon of gastronomic excellence, presiding over one of the most expansive and diversified catering operations in the city. This distinguished department, imbued with a rich heritage and an unwavering commitment to culinary artistry, is entrusted with the distinguished responsibility of providing Members and their guests an unparalleled dining and recreational experience across three remarkable Clubhouse establishments.ab
    • permanent
    • HK$25,000 - HK$30,000 per year
    about the company.Our client is a prestigious beauty brand, looking for beauty advisor.about the job.負責店舖日常運作積極達致店舖及個人銷售目標建立及維持良好的客戶關係展示對品牌及產品的深入認識,並為客人提供高質素服務skills & experiences required.具兩年或以上美容、化妝品或香水等零售工作經驗良好銷售技巧及顧客服務態度性格開朗、主動、有責任心及團隊精神能操流利廣東話、良好英語及普通話者For interested parties, please click 'Apply". Should you have any inquiries, please reach out to Fiona Man at +852 6169 3810.
    about the company.Our client is a prestigious beauty brand, looking for beauty advisor.about the job.負責店舖日常運作積極達致店舖及個人銷售目標建立及維持良好的客戶關係展示對品牌及產品的深入認識,並為客人提供高質素服務skills & experiences required.具兩年或以上美容、化妝品或香水等零售工作經驗良好銷售技巧及顧客服務態度性格開朗、主動、有責任心及團隊精神能操流利廣東話、良好英語及普通話者For interested parties, please click 'Apply". Should you have any inquiries, please reach out to Fiona Man at +852 6169 3810.
    • permanent
    • HK$18,000 - HK$40,000 per year
    about the company.Our client is a heritage and prestige jewelry brand, looking for a client advisor.about the job.Welcome customers with warmth and enthusiasm, guiding them on a journey to discover the perfect piece of jewelry that resonates with their personal story or significant moments in their lives.Share the unique stories behind our exquisite collections, from the inspiration behind each design to the craftsmanship that goes into every piece. Help c
    about the company.Our client is a heritage and prestige jewelry brand, looking for a client advisor.about the job.Welcome customers with warmth and enthusiasm, guiding them on a journey to discover the perfect piece of jewelry that resonates with their personal story or significant moments in their lives.Share the unique stories behind our exquisite collections, from the inspiration behind each design to the craftsmanship that goes into every piece. Help c
    • permanent
    • HK$18,000 - HK$21,000 per month, meal allowance, company shuttle
    關於公司:- 歷史悠久的國際企業集團- 香港領先的汽車集團- 獨家經銷全球頂尖豪華汽車關於團隊:- 強調團隊合作精神- 態度積極和心情愉快- 熱愛汽車關於工作:- 為客人/車主提供售後服務並跟進,創造愉快的顧客體驗.- 有效與團隊成員和車維修部門內外協調合作.- 提供乘用車/商用車維修保養等技術服務的專業建議所需技能和經驗:- 1-2年客戶服務/零售工作經驗- 有駕駛執照者優先有興趣者,請直接攜帶最新的簡歷進行申請,包括您最新的和期望的薪資待遇。 如果有任何疑問,歡迎聯絡 Ms. Olivia Lau +852-6169 1968 / olivia.lau@randstad.com.hkAbout the company:- International conglomerate with a long history.- Leading automotive group in Hong Kong.- Exclusive distributor of premier global luxury car.Abo
    關於公司:- 歷史悠久的國際企業集團- 香港領先的汽車集團- 獨家經銷全球頂尖豪華汽車關於團隊:- 強調團隊合作精神- 態度積極和心情愉快- 熱愛汽車關於工作:- 為客人/車主提供售後服務並跟進,創造愉快的顧客體驗.- 有效與團隊成員和車維修部門內外協調合作.- 提供乘用車/商用車維修保養等技術服務的專業建議所需技能和經驗:- 1-2年客戶服務/零售工作經驗- 有駕駛執照者優先有興趣者,請直接攜帶最新的簡歷進行申請,包括您最新的和期望的薪資待遇。 如果有任何疑問,歡迎聯絡 Ms. Olivia Lau +852-6169 1968 / olivia.lau@randstad.com.hkAbout the company:- International conglomerate with a long history.- Leading automotive group in Hong Kong.- Exclusive distributor of premier global luxury car.Abo
    • permanent
    • HK$21,000 - HK$26,000 per year
    about the company.Our client is renowned for its exceptional service and luxury experience in the aviation sector. They pride themselves on providing unparalleled journey for passengers. As business expands, they are currently looking for a Concierge to join their team and bring in new inspirations. about the team.As a Concierge, you will be the face of the lounge and company, responsible for creating a welcoming environment for the guests. You will greet
    about the company.Our client is renowned for its exceptional service and luxury experience in the aviation sector. They pride themselves on providing unparalleled journey for passengers. As business expands, they are currently looking for a Concierge to join their team and bring in new inspirations. about the team.As a Concierge, you will be the face of the lounge and company, responsible for creating a welcoming environment for the guests. You will greet
    • permanent
    • HK$23,000 - HK$30,000 per month, competitive package,great culture
    關於公司我們的客戶是一家總部位於香港的國際航空公司,以其卓越的服務和運營效率而聞名。為了滿足業務需求,他們目前正在尋找多名餐飲服務人員加入他們的大家庭,包括服務生(侍應)、調酒師、咖啡師、酒吧主管和接待員。關於團隊您將在一個規模適中且組織良好的貴賓室團隊中工作,互相支持,為一流的VIP客戶提供卓越的顧客服務。關於工作調酒師/咖啡師:為客戶提供飲品服務。主管/領班:管理餐飲團隊並維護貴賓室的運作。服務員:在貴賓室提供優質的客戶服務。接待員:接受預訂並安排客戶座位。彈性工作時間。所需技能與經驗至少1年的穩定工作經驗,最好是酒店業或高級餐廳的餐飲服務經驗。精通廣東話,具備基本的英語能力。優秀的人際溝通技巧。必須持有香港永久居民身份證。能夠從早班(早上5點開始)或夜班(凌晨1點下班)工作。地點香港機場,東涌及其他特定地點。福利每月8-10天休息每年14天年假特殊員工折扣(最高90%折扣)加班及交通津貼2個月以上年終獎金家庭醫療保險被評為香港最佳僱主之一。about the company.Our client is
    關於公司我們的客戶是一家總部位於香港的國際航空公司,以其卓越的服務和運營效率而聞名。為了滿足業務需求,他們目前正在尋找多名餐飲服務人員加入他們的大家庭,包括服務生(侍應)、調酒師、咖啡師、酒吧主管和接待員。關於團隊您將在一個規模適中且組織良好的貴賓室團隊中工作,互相支持,為一流的VIP客戶提供卓越的顧客服務。關於工作調酒師/咖啡師:為客戶提供飲品服務。主管/領班:管理餐飲團隊並維護貴賓室的運作。服務員:在貴賓室提供優質的客戶服務。接待員:接受預訂並安排客戶座位。彈性工作時間。所需技能與經驗至少1年的穩定工作經驗,最好是酒店業或高級餐廳的餐飲服務經驗。精通廣東話,具備基本的英語能力。優秀的人際溝通技巧。必須持有香港永久居民身份證。能夠從早班(早上5點開始)或夜班(凌晨1點下班)工作。地點香港機場,東涌及其他特定地點。福利每月8-10天休息每年14天年假特殊員工折扣(最高90%折扣)加班及交通津貼2個月以上年終獎金家庭醫療保險被評為香港最佳僱主之一。about the company.Our client is
    • permanent
    • HK$45,000 - HK$50,000 per year
    about the company.Our client is a prestigious luxury jewellery brand, looking for an Assistant Store Manager.about the job.Assist the Store Manager in daily operations, ensuring the store runs smoothly and efficientlyLead, mentor, and develop a team of Client Advisors, fostering a culture of exceptional customer serviceSupport sales initiatives and drive performance to meet and exceed store targets, with a strong emphasis on key performance indicators (KPI
    about the company.Our client is a prestigious luxury jewellery brand, looking for an Assistant Store Manager.about the job.Assist the Store Manager in daily operations, ensuring the store runs smoothly and efficientlyLead, mentor, and develop a team of Client Advisors, fostering a culture of exceptional customer serviceSupport sales initiatives and drive performance to meet and exceed store targets, with a strong emphasis on key performance indicators (KPI
    • permanent
    • HK$18,000 - HK$30,000 per month
    about the company.Our client is a reputable luxury fashion brand that covers mens and womenswewar. They embody elegance and sophistication in the world of luxury fashion; with commitment to exceptional quality and timeless design. They are currently seeking passionate and dynamic (Senior) Sales Associates to join their team at the Hong Kong International Airport store which will be reopened just before Christmas!about the team.You will work closely with a
    about the company.Our client is a reputable luxury fashion brand that covers mens and womenswewar. They embody elegance and sophistication in the world of luxury fashion; with commitment to exceptional quality and timeless design. They are currently seeking passionate and dynamic (Senior) Sales Associates to join their team at the Hong Kong International Airport store which will be reopened just before Christmas!about the team.You will work closely with a
    • permanent
    • HK$70,000 - HK$100,000 per month, incentives + bonus
    about the company.Our client is an reputable international luxury jewelry brand with over a decade of history. Known for its iconic and exquisite craftmanship, they specialize in diamonds and offer a range of products including watches, home decor and gifts. The brand epitomizes elegance and timeslessness, with a commitment to quality and sustainability. With a strong presence in Hong Kong, they are looking to hire a Boutique Director to join and lead thei
    about the company.Our client is an reputable international luxury jewelry brand with over a decade of history. Known for its iconic and exquisite craftmanship, they specialize in diamonds and offer a range of products including watches, home decor and gifts. The brand epitomizes elegance and timeslessness, with a commitment to quality and sustainability. With a strong presence in Hong Kong, they are looking to hire a Boutique Director to join and lead thei
    • permanent
    • HK$70,000 - HK$100,000 per month, incentives + bonus
    about the company.Our client is an reputable international luxury jewelry brand with over a decade of history. Known for its iconic and exquisite craftmanship, they specialize in diamonds and offer a range of products including watches, home decor and gifts. The brand epitomizes elegance and timeslessness, with a commitment to quality and sustainability. With a strong presence in Hong Kong, they are looking to hire a Boutique Director to join and lead thei
    about the company.Our client is an reputable international luxury jewelry brand with over a decade of history. Known for its iconic and exquisite craftmanship, they specialize in diamonds and offer a range of products including watches, home decor and gifts. The brand epitomizes elegance and timeslessness, with a commitment to quality and sustainability. With a strong presence in Hong Kong, they are looking to hire a Boutique Director to join and lead thei
    • permanent
    • HK$35,000 - HK$50,000 per year
    about the company.Our client is a prestigious luxury jewellery brand, looking for a Private Client Supervisor. about the job.Cultivate and maintain significant relationships with VIP clients, ensuring a personalized and luxurious shopping experience.Focus exclusively on high-jewellery products, providing expert knowledge and guidance to clients.Engage with clients through various activities, including lunches, tea meetings, dinners, and exclusive events, t
    about the company.Our client is a prestigious luxury jewellery brand, looking for a Private Client Supervisor. about the job.Cultivate and maintain significant relationships with VIP clients, ensuring a personalized and luxurious shopping experience.Focus exclusively on high-jewellery products, providing expert knowledge and guidance to clients.Engage with clients through various activities, including lunches, tea meetings, dinners, and exclusive events, t
    • permanent
    • HK$20,000 - HK$270,000 per year
    about the company.Our client is a prestigious luxury jewellery brand, looking for Client Advisor.about the job.Sales Targets AchievementConsistently achieve or exceed monthly and quarterly individual sales plan.Strengthen and develop relationships with existing clients.Consistently and accurately capture all client data in support of building and developing lasting client relationships and to obtain client feedback.Service Excellence & ClientelingEngage wi
    about the company.Our client is a prestigious luxury jewellery brand, looking for Client Advisor.about the job.Sales Targets AchievementConsistently achieve or exceed monthly and quarterly individual sales plan.Strengthen and develop relationships with existing clients.Consistently and accurately capture all client data in support of building and developing lasting client relationships and to obtain client feedback.Service Excellence & ClientelingEngage wi
    • permanent
    • HK$25,000 - HK$40,000 per month
    about the company.Our client is a well-established financial institution, rooted in Hong Kong with international exposure, with multiple business lines including Fintech, asset management, and investment banking.about the team.Lean team structure with straight forward reporting line, with a performance-driven team culture.about the job.Conduct outbound calls to potential clients and existing customers.Promote and sell our AI-enabled trading platform effect
    about the company.Our client is a well-established financial institution, rooted in Hong Kong with international exposure, with multiple business lines including Fintech, asset management, and investment banking.about the team.Lean team structure with straight forward reporting line, with a performance-driven team culture.about the job.Conduct outbound calls to potential clients and existing customers.Promote and sell our AI-enabled trading platform effect
    • permanent
    • HK$18,000 - HK$27,000 per month, attractive fringe benefits
    Job description:Engage with colleagues, new graduates, and seasoned professionals to establish a strong foundation for future leadership positions.Attend various training sessions, workshops and seminars to develop strong technical knowledge and business acumenComply with internal code of practices and complianceBuild good relationships with our clients and service providers, leading to improved loyalty, lowered churn rates and perceived service quality.Co
    Job description:Engage with colleagues, new graduates, and seasoned professionals to establish a strong foundation for future leadership positions.Attend various training sessions, workshops and seminars to develop strong technical knowledge and business acumenComply with internal code of practices and complianceBuild good relationships with our clients and service providers, leading to improved loyalty, lowered churn rates and perceived service quality.Co
    • permanent
    about the company.Our client is a prestigious luxury goods brand, renowned for its exquisite craftsmanship and timeless elegance. With over a century of history, it is recognized as one of the oldest luxury houses in the world. The brand is often recognized by their classic designs, innovative styles and meticulous attention to details. It embodies a unique blend of heritage and modernity, appealing to discerning customers who appreciate both luxury and ar
    about the company.Our client is a prestigious luxury goods brand, renowned for its exquisite craftsmanship and timeless elegance. With over a century of history, it is recognized as one of the oldest luxury houses in the world. The brand is often recognized by their classic designs, innovative styles and meticulous attention to details. It embodies a unique blend of heritage and modernity, appealing to discerning customers who appreciate both luxury and ar

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