retail director - fine jewelry.

Our client is renowned for its exquisite craftsmanship and timeless elegance, it has been a leader in the fine jewelry and watch industry for over a century. With a commitment to innovative design and exceptional quality, the brand creates iconic pieces that embody sophistication and prestige. Its rich heritage is complemented by a modern approach, appealing to discerning clientele who value both artistry and tradition. Join the team as the Retail Director (HK/MO) and celebrate creativity and excellence in every detail!

about the team.Reporting to the Managing Director, you will be working alongside with Marketing, Merchandising, HR and Training team to ensure smooth retail operations and maximize commercial return. You will manage a sizable team with support from your store leaders and retail operations executives. The role requires regular market visit to understand consumer behavior and retail challenges.

about the job.

• Strategic Leadership: Develop and implement retail strategies to drive sales and enhance customer engagement across all locations.
• Team Management: Recruit, train, and mentor a high-performing retail team, fostering a culture of excellence and collaboration.
• Sales Performance: Analyze sales data and market trends to identify opportunities for growth and optimize store performance.
• Customer Experience: Ensure a premium customer experience by maintaining high standards of service and visual merchandising.
• Budget Management: Oversee budgeting and financial planning to meet sales targets and control operational costs.
• Collaboration: Work closely with marketing, product, and operations teams to ensure alignment on brand initiatives and promotions.
• Market Analysis: Stay updated on industry trends and competitor activities to inform strategic decisions.
• Reporting: Prepare and present regular performance reports to senior management, outlining achievements and areas for improvement.
• Community Engagement: Build and maintain relationships with local communities and stakeholders to enhance brand visibility and reputation.

skills & experiences required.

• Degree or above
• 12+ years of retail sales & operations experience with 5+ at a retail management level
• Experience from the luxury fashion / WFJ sector is a MUST
• Proficient in Cantonese, Mandarin and English is required
• Strong interpersonal and problem solving skills
• Ability to work in a fast pace environment
• Strong numerical and commercial sense

Interested parties, please apply directly with your most updated resume including your latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.