(senior) regional key account manager | logistics.

about the company.
Our client is a Global Logistics Company who is looking for an experienced Senior Account Manager to join their regional key account team.about the team.

• Portfolio Management: Oversee a portfolio of national customer relationships by developing and executing tailored solutions that enhance customer satisfaction and loyalty while improving profitability.

• Strategic Growth Initiatives: Implement strategic measures for account management, focusing on growth and revenue retention. Aim for continuous improvement in revenue and contribution margin (CM).

• Cross-Functional Collaboration: Collaborate with cross-functional teams on projects to create innovative solutions that address customer needs and execute the Strategic Roadmap for designated accounts.

• Customer Relationship Management: Manage assigned client relationships to ensure ongoing satisfaction and loyalty. Take proactive steps to identify new business opportunities and prevent revenue leakage.

• Feedback and Engagement: Regularly gather customer feedback to identify new solutions and business opportunities. Collaborate closely with support teams to implement effective strategies and nurture strong relationships with customer representatives.

• Customer Needs Clarification: Develop a comprehensive understanding of customer needs. Quickly address any potential risks and consult with customer representatives to clarify requirements and agree on specifications.