about the job.
- Conduct outbound/Inbound calling for selling insurance products to existing banking clients
- Achieve KPIs including sales targets on ANP, no. of call made, talk time, attendance and so on according to the instructions from team manager
- Comply all internal guidelines, legal and regulatory requirements according to script and FAQs provided and provide up to standard call quality based on those materials.
- Provide feedback to manager with respect to the success of the Telesales campaign and ideas for enhancements.
- Escalate difficult queries and non-routine case to manager
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