transformation project manager (multicarrier).

about the team.

The team led international fulfillment projects across EMEA, APAC, and China, aiming to expand the global distribution network. They provided cross-functional engagement to ensure the delivery of top-tier products to customers and stores worldwide.

• Lead the end-to-end planning and execution of multi-carrier logistics projects, primarily in APAC
• Develop detailed project plans, set milestones, and ensure alignment with regional and global logistics objectives.
• Manage project budgets, timelines, and resources, ensuring adherence to scope and stakeholder requirements.
• Collaborate with cross-functional teams, including operations, IT, finance, and procurement, to ensure successful project delivery.
• Engage with external carriers and logistics providers to ensure seamless project integration and implementation.
• Act as the primary point of contact for internal stakeholders and carriers, providing regular updates on project status and resolving issues as they arise.
• Oversee the implementation of new carriers into the outbound logistics network, ensuring integration with existing systems (such as TMS and WMS).
• Work closely with carriers to align on service expectations, optimize routes, and improve delivery performance.
• Support carrier performance post-implementation to identify areas for improvement and ensure compliance with service-level agreements (SLAs).
• Identify and mitigate risks associated with multi-carrier logistics operations, including delays, capacity issues, and regulatory compliance challenges.
• Provide regular project updates to senior leadership, highlighting key metrics and any potential risks or deviations from plan
• Value add:
• Experience with 3rd party logistics organizations and project management
• Develop and enhance outbound logistics processes and carrier strategies through technology, automation, and data analytics.
• Lead initiatives to reduce costs, improve delivery times, and enhance service quality for outbound supply chain.
• Work with global and regional teams to ensure consistency in the multi-carrier program in EMEA, APAC and China; sharing best practices and lessons learned.

• At least 7-10+ years of Project or Program management experience.
• Experience with Multicarrier Parcel Engine technology solutions (like Nshift, Centiro) and their delivery and operational support.
• Experience with Transportation management solutions (Freight management solutions) – optional.
• Strong understanding of the EMEA logistics landscape, including regulatory requirements and carrier networks.
• Proven experience in carrier negotiations and contract management .
• Demonstrated ability to lead cross-functional teams and manage multiple stakeholders.
• Strong problem-solving skills, with the ability to adapt to rapidly changing environments.
• Excellent communication and interpersonal skills, with fluency in English (additional languages like Dutch, or German are a plus).
• Project management certification (PMP, PRINCE2) are preferred.
• Preferred familiarity with e-commerce logistics and last-mile delivery solutions.
• Preferred experience with transportation / outbound program strategy (in EMEA, APAC and/or China)

Interested party please apply directly or share your updated resume to Cheryl.lau@randstad.com.hk