Randstad is working with a well-known professional firm with an international corporate culture . Now they are looking for an IT Support Engineer who is trilingual (Chinese and English) and also with a professional firm/banking/financial services background.about the job.
- Troubleshoot and resolve hardware and software issues or incidents promptly and effectively
- Install, configure, and maintain computer systems, servers, software applications, and peripherals
- Respond to user inquiries onsite and remotely, providing IT support for users and senior stakeholders
- Work closely with vendors for installing, supporting, and troubleshooting third-party applications
skills & experiences required.
- Minimum 3+ years of experience in IT support, technical support, helpdesk, or infrastructure
- Background in professional services, banking, financial services, or insurance preferred
- Associate Bachelor/Diploma in Computer Science, Information Technology, or related field preferred
- Fluent in spoken and written English and Chinese (with both Cantonese and Mandarin)
- Proficient in hardware, mobile devices, audio & video, software applications (e.g., MS Office), Windows OS, and IT ticketing systems
- Excellent communication skills with a customer-oriented approach
benefits & packages.
- 20+ Days AL
- 13th Months Salary
- Discretionary Bonus
- Medical Insurance
- 5 Days Work & Non-shift
- In-house Permanent Headcount
If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Ansia Li on ansia.li@randstad.com.hk for any enquiries.